1. Operator and acceptance
This website is operated by NOVAPHARM HEALTHCARE LTD, company number 16716501, registered in England and Wales with registered office at Flat 72 Archer Court, 21 High Street, Feltham, England, TW13 4AG. By using it, you agree to use it lawfully and consistently with these terms. Separate signed terms govern any supply, service, employment, investment or partnership relationship.
2. B2B and regulatory boundary
The website is for corporate and qualified B2B information. It is not a patient-ordering service and provides no medical, prescribing or dispensing advice. Nothing on the website is an offer to supply an unauthorised product. Product availability, WDA(H), PLPI, NHS supply, partnership, logistics, AI and traceability statements are subject to the status labels and regulatory caveats shown on the relevant page.
3. Permitted use and intellectual property
You may view and use public content for legitimate business evaluation. Unless law or a signed agreement permits otherwise, you must not reproduce substantial content, remove notices, misrepresent NovaPharm material, scrape secure areas, introduce malicious code, test security without written authorisation or use the website to infringe another person's rights. NovaPharm and its licensors retain applicable intellectual-property rights.
4. Portal accounts and confidential documents
Users must protect credentials, complete required password changes, use only authorised access scopes and notify NovaPharm of suspected compromise. Portal documents, board materials, prices, customer records and operational data may be confidential and may be used only for the authorised purpose. Attempts to bypass access controls, enumerate users or retrieve another customer's data are prohibited.
5. Accuracy, availability and links
NovaPharm aims to keep corporate information accurate and labels developing capabilities conservatively, but information may change and should be independently checked before a regulated or commercial decision. Availability is not guaranteed. External links are provided for context; NovaPharm does not control their content or privacy practices.
6. Liability and law
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Any remaining limitation must be interpreted in the context of the user's status and any signed agreement. These terms are intended to be governed by the law of England and Wales with the courts of England and Wales having jurisdiction, subject to mandatory rights and final legal review.
The liability, jurisdiction and portal-contract wording requires final review by a UK solicitor before production approval.
7. Contact and changes
Questions or reports of misuse can be submitted through the corporate contact route. Material changes will update the version and review date.